Dear Valued Customer,
These are unsettling times, to say the least, and we hope you are doing OK.
We just wanted to send a quick note to all of our customers that we are closely monitoring COVID-19 and we are following the current guidance from the government and health authorities to ensure we are taking the necessary steps to protect our customers, employees and the communities where we operate. The safety of our staff and customers is a priority for us, and we are adapting to current COVID-19 situation as it continues to unfold, and we want to reassure you that we continue to maintain our high standards of safety and cleanliness. In addition to our standard cleaning service, all our vehicles go through a multi-step cleaning process for each rental, and across all Hertz Trucks locations, we are continually sanitising our counter and customer touch-points.
We also understand during this time, FLEXIBILITY is more important than ever. Our locations throughout the country are still operating to help you. When you book with Hertz Trucks, you can reschedule your booking without any fees and this can be done online at www.hertztrucks.com.au. As always, Hertz allows you to pay for your rental at the time of pick-up and there’s no cancellation fee should your plans change. You can also talk to our reservation team on 13 30 39, and we’ll be here to help you. Like we always say, We’re Here to Get You There.
We will continue to monitor this evolving situation and we will keep you informed of future updates. Thank you for your continuing support and take care.
Hertz Trucks Team.